FAQ

ORDERS
PLEASE CONTACT ONLINESTORE@AKOMPLICE-CLOTHING.COM FOR ANY QUESTIONS ABOUT YOUR ORDER. 

INTERNATIONAL ORDERS
PLEASE
 BE AWARE THAT CUSTOMS & DUTIES ARE NOT INCLUDED IN YOUR PURCHASE. YOU WILL BE CHARGED CUSTOMS & DUTIES BY YOUR COUNTRY’S MAIL CARRIER ACCORDING TO YOUR COUNTRY’S IMPORT RATES AT THE TIME YOU RECEIVE YOUR PACKAGE.

SHIPPING
IF ORDER IS PLACED BEFORE 1PM MST, IT IS LIKELY YOUR ORDER WILL GO OUT SAME DAY, BUT NO GUARANTEES. ALL ORDERS WILL SHIP WITHIN 1-3 BUSINESS DAYS.

EXCHANGES
PRODUCT MUST BE SENT BACK IN UNWORN & NEW CONDITION WITHIN 30 DAYS FROM DELIVERY DATE FOR AN EXCHANGE. WE WILL PROCESS AN EXCHANGE FOR A DIFFERENT SIZE OR A DIFFERENT PRODUCT. IF EXCHANGING FOR A DIFFERENT PRODUCT, WE WILL JUST REQUEST/REFUND THE DIFFERENCE IN COST (IF APPLICABLE), EXCLUDING SHIPPING.

RETURNS
IF PRODUCT IS RETURNED WITHIN 15 DAYS FROM DELIVERY DATE IN UNWORN & NEW CONDITION, WE WILL GIVE A FULL REFUND (EXCLUDING SHIPPING COSTS).  IF PRODUCT IS RETURNED AFTER 15 DAYS BUT BEFORE 30 DAYS FROM DELIVERY DATE IN UNWORN & NEW CONDITION, WE WILL GIVE STORE CREDIT. PRODUCT IS NOT ACCEPTED FOR A RETURN OR STORE CREDIT AFTER 30 DAYS. WE DO NOT COVER RETURN SHIPPING.

YOUR REFUND WILL BE CREDITED TO THE ORIGINAL FORM OF PAYMENT. YOUR REFUND/STORE CREDIT WILL TAKE 2-5 DAYS TO PROCESS FROM THE DATE WE RECEIVE BACK YOUR ORDER. PLEASE ALSO ALOW 2-5 DAYS FOR THE CREDIT TO SHOW ON YOUR ACCOUNT IF YOU ARE GETTING A REFUND.

ALL EXCHANGES/RETURNS MUST BE MAILED TO:

AKOMPLICE CLOTHING
ATTN: RETURNS
225 MINNESOTA AVE
PAONIA, CO 81428
(805) 845-1155
ONLINESTORE@AKOMPLICE-CLOTHING.COM

PLEASE CONTACT US WITH ANY QUESTIONS.